Frequently asked questions

VeriViva is a knowledge assurance platform for regulated operations. It verifies that the people doing safety-critical work can explain and apply your approved controls, and gives reviewers the evidence. A named person is always responsible for the overall Viva decision. VeriViva drafts suggested measures; it does not make the judgement.

Operators who carry regulatory risk and need to show their people know the controls. We're starting with property, facilities and building-safety teams, followed by hospitality, regulated retail, and education and assessment support.

Training records show that someone completed a course. VeriViva checks whether they can explain and apply the procedure for their site: the right first action, why, who to tell and what to record. The gap between the two is the risk.

No. A named person is always responsible for the overall Viva decision. VeriViva drafts a suggested measure for each response and the reviewer accepts or changes it; with Review exceptions, clean high-confidence drafts are accepted automatically and marked. VeriViva never changes or implies a change to anyone's employment, pay, progression, registration or right to practise, and never starts a disciplinary process.

No. Assessment is on content only. There is no facial, emotion, accent or honesty analysis, and confidence, fluency and appearance are never treated as evidence. An assessor-led route and reasonable adjustments are built in.

Upload the revised document. Replacing a file keeps its history, and each question set records the exact file it was made from, so you can see which file a viva was based on.

You choose. A viva can be guided by VeriViva, where a voice guide asks only the approved questions, or assessor-led, where your assessor records typed responses with the person. Whichever you use, the evidence, provenance and audit trail are the same.

No. Questions are grounded in your own approved procedures and the requirements you identify. VeriViva doesn't substitute generic guidance or give legal advice, and your accountable leads stay responsible for compliance decisions.

VeriViva is being designed around UK data residency, GDPR-aware processing and recognised security good practice, with role-based access and an audit trail. People consent before a viva starts and can withdraw consent later, and role-based access limits who sees the evidence. VeriViva is pre-launch, and this describes the posture it is being built to, not a certification.

Use the register-interest form on the home page or the contact page. Submissions go directly to the founding team, or you can email hello@veriviva.ai.