Know the people running your buildings can apply the controls that keep residents safe.
VeriViva verifies that concierge, community, security, maintenance and contractor teams can explain and apply each building's approved safety-critical controls, and shows you where the gaps sit, by role and by question.
You find a fire door wedged open on a Friday afternoon. What do you do, and why?
Why this needs a reviewer
Participant added a note
What the participant said
Contractor 7 marked the highlighted words as not what they said
I'd take the wedge out so the door closes, because it is there to hold smoke back while people leave. I'd tell the property manager later this week (marked as not what they said). If people keep wedging it, I'd probably just leave it, because the trolleys need to get through.
Play this answer · 01:23–02:10 · Attempt 1
A good answer
Remove the wedge and let the door closeEssential
Report it to the property manager the same dayEssential
They would not
Leave a wedged door in place because it is convenient
Prop it open another way
AI suggestion
Mostly metMedium confidence
Assessed against: Keep fire doors closed; report defects to the property manager the same day
Removes the wedge and explains the smoke barrier, but the report is described as later in the week.
Your decision
MetShows what we look for1
Mostly metEvery essential point, with most others2
Partly met (selected)Some, not all3
Not evidencedNot in the answer4
Needs reviewCome back to it5
Why does it differ from the suggestion?
Too generous (selected)
Too strict
Missed a contrary action
Quotation not relevant
Misread the criterion
Transcription error
Other
Confirmed by Reviewer 1 · 13 Oct 2026
Decision · Reviewer 1. A named person is always responsible for the overall Viva decision.
Demo data · names and figures are examples, not customer data
Who it's for
Built for property, facilities & building safety teams.
Who it's for
✓Build-to-rent and residential operators
✓Commercial property and facilities management teams
✓Managing agents and asset managers
✓Contractors and service partners working on your sites
Controls typically verified
✓Emergency response & evacuation strategy
✓Fire doors & compartmentation
✓Fire risk assessment actions
✓Building safety occurrence reporting
✓Contractor permit-to-work & RAMS
✓Resident safety enquiries and communications
Roles involved
General manager
Community manager
Concierge (days and nights)
Security
FM and maintenance
Contractors
Product
Inside the workspace.
A dashboard across your inspections, the queue of evidence waiting for a person, and the screen where they decide.
app.veriviva.ai / homeDemo data
VVeriviva
Current siteNorth Site · North portfolio
SiteNorth Site
Signed in · Reviewer 1
Home
How assessments are going across your account.
Edit dashboard
Outcome mix
How reviewers decided the responses: met, partly met, not evidenced or needs review, and the share that needs action.
Facilities safety and contractor control
Facilities safety and contractor control: Met 34%, Mostly met 24%, Partly met 22%, Not evidenced 12%, Needs review 8%
42% need action
Building safety and incident learning
Building safety and incident learning: Met 41%, Mostly met 27%, Partly met 18%, Not evidenced 8%, Needs review 6%
32% need action
Water hygiene records
Water hygiene records: Met 38%, Mostly met 22%, Partly met 24%, Not evidenced 10%, Needs review 6%
40% need action
Emergency response and lifts
Emergency response and lifts: Met 46%, Mostly met 26%, Partly met 16%, Not evidenced 7%, Needs review 5%
28% need action
Met
Mostly met
Partly met
Not evidenced
Needs review
Awaiting review
Vivas by status
How many vivas are invited, in progress, completed or abandoned, with links to each list.
18Invited
9In progress
112Completed
4Abandoned
Knowledge gap by role
Where the gaps are, by participant role: the share of reviewed responses that need action.
Row
Facilities team
Contractor
Property manager
Inspector
Supervisor
Facilities safety and contractor control
28%
52%
19%
24%
31%
Building safety and incident learning
22%
35%
14%
17%
26%
Water hygiene records
41%
33%
20%
Too few to show
29%
Emergency response and lifts
18%
27%
12%
15%
21%
Waiting for a reviewer
Completed Vivas that are ready for a reviewer, with the oldest waiting first.
14vivas ready to review3 over 3 days
Under a day · 5
1–3 days · 6
Over 3 days · 3
Facilities safety and contractor control6 · oldest 5 days
Water hygiene records3 · oldest 4 days
Building safety and incident learning4 · oldest 2 days
Emergency response and lifts1 · oldest 1 days
Open the review queue →
Vivas completed over time
How many Vivas were completed in each of the last twelve weeks.
9this week
Completed by week, oldest first: 6, 8, 7, 9, 10, 8, 11, 9, 12, 10, 13, 9. The last figure is this week so far.
Last 12 weeks. Hatched bar: this week so far.
Where gaps are most common
Questions with the largest share of reviewed answers needing action.
Hot works without a permit46%
Risk assessment copied from another site39%
Missed water-temperature logs34%
Wedged fire door29%
See every question →
app.veriviva.ai / review-queueDemo data
VVeriviva
Current siteNorth Site · North portfolio
SiteNorth Site
Signed in · Reviewer 1
Review queue
Vivas with evidence ready and no decision yet. Open one to review it.
InspectionAll inspections
Review statusAll
Contractor 7
Facilities safety and contractor control · NS-090
Completed
12 Oct 2026In review (3 of 5)Review Viva
Team member 14
Water hygiene records · NS-088
Completed
9 Oct 2026Evidence ready · pack v1 · Ready for reviewReview Viva
Contractor 12
Facilities safety and contractor control · NS-085
Completed
8 Oct 2026Evidence ready · pack v1 · Ready for reviewReview Viva
Team member 3
Building safety and incident learning · NS-083
Completed
12 Oct 2026Ready for your decisionReview Viva
Contractor 9
Emergency response and lifts · NS-081
Completed
13 Oct 2026Evidence ready · pack v1 · Ready for reviewReview Viva
app.veriviva.ai / review-queue / NS-090Demo data
VVeriviva
Current siteNorth Site · North portfolio
SiteNorth Site
Signed in · Reviewer 1
Review queue›Facilities safety and contractor control›NS-090›Contractor 7
Facilities safety and contractor control · NS-090 · invited 8 Oct 2026 · interview ended 12 Oct 2026 · not yet signed off
Evidence readyRecord details
Review at a glance
Your review
3 of 5 decided
What the AI suggests
What the AI suggests: Met 40%, Mostly met 20%, Partly met 20%, Not evidenced 20%
What you decided
What you decided: Met 40%, Partly met 20%, Awaiting review 40%
Responses
Question 1MetAccepted automatically
Question 2Partly metConfirmed
Question 3Partly metAwaiting your decision
Question 4Not evidencedAwaiting your decision
Question 5MetAccepted automatically
Viva decision2 to go
Question 2 of 5
You find a fire door wedged open on a Friday afternoon. What do you do, and why?
Why this needs a reviewer
Participant added a note
What the participant said
Contractor 7 marked the highlighted words as not what they said
I'd take the wedge out so the door closes, because it is there to hold smoke back while people leave. I'd tell the property manager later this week (marked as not what they said). If people keep wedging it, I'd probably just leave it, because the trolleys need to get through.
Play this answer · 01:23–02:10 · Attempt 1
Participant noteI said I would tell the property manager today, not later this week. The recording will show it.The note does not change the transcript. Weigh it against the recording.
A good answer
Remove the wedge and let the door closeEssential
Say why: a closed door holds back smoke and fire during an evacuation
Report it to the property manager the same dayEssential
Log it in the fire door record
They would not
Leave a wedged door in place because it is convenient
Prop it open another way
Wait for the next routine check to mention it
Attempt 1 · video and audio. There is no direct recording download.
AI suggestion
Mostly metMedium confidence
Assessed against: Keep fire doors closed; report defects to the property manager the same day
Removes the wedge and explains the smoke barrier, but the report is described as later in the week.
Your decision
MetShows what we look for1
Mostly metEvery essential point, with most others2
Partly met (selected)Some, not all3
Not evidencedNot in the answer4
Needs reviewCome back to it5
Why does it differ from the suggestion?
Too generous (selected)
Too strict
Missed a contrary action
Quotation not relevant
Misread the criterion
Transcription error
Other
Confirmed by Reviewer 1 · 13 Oct 2026
Viva decision
Your overall outcome, once every response has your decision.
Evidenced
Follow-up needed
Record decision
← Previous3 of 5 decidedNext →
Vivas by status
How many vivas are invited, in progress, completed or abandoned, with links to each list.
18Invited
9In progress
112Completed
4Abandoned
Demo data · names and figures are examples, not customer data
How it works here
What makes it work in this sector.
Grounded in each building's own documents
Questions come only from the building's approved material: its emergency plan, fire risk assessment, safety case and permit-to-work procedures. VeriViva doesn't state statutory requirements; it works from your approved procedures and the requirements you identify.
Every question set traces to a file
If an evacuation strategy or risk assessment is revised, upload the new file. The earlier one stays in the file history, and each question set records the exact file it was made from.
Built for shifts and contractors
Short vivas fit around night shifts and contractor visits, and the knowledge gap view shows where gaps concentrate by role, so follow-up goes where the risk is.
01Ground
Upload each building's approved documents.
02Verify
Short scenario vivas for each role, on shift or before site access.
03Review
Exceptions always reach a named reviewer, plus a sample of routine responses.
04Decide
A named person records the Viva decision, and the evidence pack holds the record.
Delivery. Assessor-led sessions suit high-stakes checks and anyone who can't be on camera. Guided by VeriViva suits contractor onboarding and night-shift teams at scale. You choose who asks the questions.
Risk visibility
See where the knowledge gaps sit, before an incident does.
See, by inspection and role, where answers most often fall short, before an incident shows it. Groups of fewer than five people are never shown.
app.veriviva.ai / homeDemo data
SiteNorth Site
Signed in · Reviewer 1
Knowledge gap by role
Where the gaps are, by participant role: the share of reviewed responses that need action.
Row
Facilities team
Contractor
Property manager
Inspector
Supervisor
Facilities safety and contractor control
28%
52%
19%
24%
31%
Building safety and incident learning
22%
35%
14%
17%
26%
Water hygiene records
41%
33%
20%
Too few to show
29%
Emergency response and lifts
18%
27%
12%
15%
21%
Where gaps are most common
Questions with the largest share of reviewed answers needing action.
Hot works without a permit46%
Risk assessment copied from another site39%
Missed water-temperature logs34%
Wedged fire door29%
See every question →
Demo data · names and figures are examples, not customer data
Largest gaps · demo data
Contractor · Facilities safety and contractor control52%
Facilities team · Water hygiene records41%
Contractor · Building safety and incident learning35%
Share of reviewed responses that need action.
For risk & compliance leads
Assurance you can evidence
Every viva has an evidence pack: the transcript, the participant's sign-off and the recording, with every decision and change in the audit trail.
For operations
Follow-up where it counts
See which questions and roles need follow-up, so you act on the specific gap rather than retraining everyone on everything.
For reviewers
Exceptions first
Review every response, or only the exceptions: answers that weren't evidenced, need review, carry a participant note or fall in the sample.
Decisions and safeguards
Who decides, and how people are protected.
Decision owner
The building-safety, facilities or operations lead owns every readiness and follow-up decision, and a named person is always responsible for the overall Viva decision. Responses accepted automatically are marked as such, so the decision owner knows exactly what they are relying on.
Safeguards
✓Assessed on content only: no facial, emotion, accent or honesty analysis
✓Colleagues and contractors are told what is recorded and why, and consent before they start
✓Competence assurance kept visibly separate from performance management
✓Access details, images and personal data protected by role-based access
✓Every participant checks their answers and can add a note before finishing
Questions
Frequently asked
Which buildings and teams is this for?+
Build-to-rent, residential and commercial operators, facilities teams, managing agents and the contractors who work on their sites. It's especially useful where safety-critical duties sit with front-line and night-shift roles.
Does VeriViva tell us what building safety law requires?+
No. Questions are grounded in your approved procedures and the requirements you identify. Your accountable leads remain responsible for compliance decisions.
Can we include contractors?+
Yes. Contractors can be verified against your permit-to-work and site procedures, for example before site access, and they consent before they start.
What happens when our evacuation strategy changes?+
Upload the revised document. The earlier file stays in the file history, and each question set records the exact file it was made from. Generate and approve questions from the new file before anyone is asked.
Who reviews the results?+
A named reviewer you choose. With Review every response, a person looks at each one. With Review exceptions, clean high-confidence drafts are accepted automatically and marked, while Not evidenced, Needs review, low-confidence, participant-note and sampled responses always reach a person. A named person is always responsible for the overall Viva decision.
Accountable Persons have to show they are managing building safety risks. Course certificates prove attendance, not that the people on site know what to do.
A correct answer isn't enough on its own. It has to be in the right order, specific to the site, and clear about where the person's own authority ends.
