VeriViva
How it works

From approved procedure to evidenced understanding

Short, grounded vivas that fit around shifts, with a person reviewing the cases that matter and a clear record for every decision.

The journey

Five steps, one traceable record.

Pick a step to see the demo product screen behind it. Each stage is covered in more detail below.

  1. Start from your approved sources.

    Upload the approved documents you already use: emergency plans, risk assessments, permit-to-work procedures. Replacing a file keeps its history, and each question set records the exact file it was made from.

    “Every question set traces back to a document you approved.”

01 · Ground

Grounded in your sources

Verification starts from your own approved material: emergency plans, fire risk assessments, safety cases, permit-to-work procedures, allergen procedures or sales and recall procedures. Upload the approved documents you already use.

Replacing a file keeps its history, and each question set records the exact file it was made from. Your questions trace back to your procedures, not to generic training.

app.veriviva.ai / sources / fire-door-inspection-procedureDemo data

SourcesFire door inspection procedure

Replace fileArchive

Current document

fire-door-procedure-v3.pdf

File name
fire-door-procedure-v3.pdf
Size
1.8 MB
Uploaded by
Coordinator 1
Uploaded
2 Sep 2026

File history

Earlier documents are kept. Question sets record the exact file they were made from.

  • fire-door-procedure-v3.pdf2 Sep 2026Current
  • fire-door-procedure-v2.pdf14 Mar 2026
  • fire-door-procedure-v1.pdf3 Nov 2025

Demo data · names and figures are examples, not customer data

02 · Generate

Questions with a clear standard

VeriViva drafts questions from a source, each with the passage it is based on, its purpose, the expected evidence and guidance for the reviewer. A coordinator edits and approves them before anyone is asked.

Every question carries A good answer, the essential points, and They would not, the unsafe actions. A good answer typically covers what to do, why, who to tell and what to record.

app.veriviva.ai / review-queue / NS-090Demo data

A good answer

  • Remove the wedge and let the door closeEssential
  • Say why: a closed door holds back smoke and fire during an evacuation
  • Report it to the property manager the same dayEssential
  • Log it in the fire door record

They would not

  • Leave a wedged door in place because it is convenient
  • Prop it open another way
  • Wait for the next routine check to mention it
AI suggestion
Mostly metMedium confidence

Assessed against: Keep fire doors closed; report defects to the property manager the same day

Removes the wedge and explains the smoke barrier, but the report is described as later in the week.

Demo data · names and figures are examples, not customer data

03 · Verify

You choose who asks the questions.

VeriViva is the evidence layer. Either VeriViva guides the viva or your assessor runs it, and you get the same evidence, provenance and audit trail whichever you use.

Guided by VeriViva

A voice guide asks only the approved questions, and the camera records video and audio.

Best for scale and shift patterns

Assessor-led

Your assessor records typed responses with the person. It is also the route when someone can't be on camera.

Best for high-stakes and regulated contexts

Told before, not after

People are told what the viva records and why, and consent before it starts. Before finishing, the participant checks their answers, marks anything that isn't what they said, and can add a note. Reviewers see both.

Accessible by design

If someone can't be on camera, an assessor-led session records typed responses with them. Reasonable adjustments are part of the process, so nobody is penalised for how they take part.

04 · Review

A suggested measure, then a reviewer

VeriViva drafts a suggested measure for each response, with its confidence and rationale: Met, Mostly met, Partly met, Not evidenced or Needs review. The reviewer accepts or changes it, and says why when they differ.

You can review every response, or only the exceptions. With Review exceptions, clean high-confidence drafts are accepted automatically and marked, while Not evidenced, Needs review, low-confidence, participant-note and sampled responses always reach a person. In education, the AI suggestion is switched off.

Assessment is on content only. There is no facial, emotion, accent or honesty analysis, and confidence or fluency is never treated as evidence.

app.veriviva.ai / review-queue / NS-090 / decisionDemo data

Your decision

  • MetShows what we look for1
  • Mostly metEvery essential point, with most others2
  • Partly met (selected)Some, not all3
  • Not evidencedNot in the answer4
  • Needs reviewCome back to it5

Why does it differ from the suggestion?

  • Too generous (selected)
  • Too strict
  • Missed a contrary action
  • Quotation not relevant
  • Misread the criterion
  • Transcription error
  • Other

Confirmed by Reviewer 1 · 13 Oct 2026

Viva decision

Your overall outcome, once every response has your decision.

  • Evidenced
  • Follow-up needed
Record decision

Demo data · names and figures are examples, not customer data

05 · Decide

A named person decides.

A named person is always responsible for the overall Viva decision: evidenced, or follow-up needed. Every viva produces an evidence pack (transcript, sign-off and recording), versioned and fingerprinted, with every decision and change in the audit trail.

Early access

See what your people can evidence today.

Register interest for early access. We're starting with property, facilities and building-safety teams.